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Proposed change to our Practice Computer System.

From August 2018, we will be changing and migrating to a new computer system. 'System One' is widely used in Gloucestershire both in general practice and in community services.

As we prepare for this major change we are unable to sign up patients for electronic access through 'Patient On-line Services'

GDPR Regulations

New Regulations come in to law on 25th May 2018, on how we manage your personal information.

Please see our Patient Privact Notice in the Further infromation link below.  This will help you understand how we manage and store your personal information.

St Catherine's along with the other practices in St Paul's Medical Centre now provided a Physiotherapy Triage Service.  Staffed by very experienced Advanced Physiotherapy Practitioners, this new and exciting Service support patients have improved access to appointments without the need to be referred to another Service.

The Service provides, Same Day, Routine and Telephone Appointments which can be booked directly by the reception team in each St Paul's Surgery.

The Advanced Practitioners (AP's) work across all the five surgeries in the medical centre, however, patients can still access this service from any of the surgeries that the AP's are working from. 

The Receptionist's in each practice have been trained to follow a pathway to ensure that the correct patients access the service.  Patient's will therefore, be asked a few straight forward questions, to enable them to follow the pathway.

If an appointment is appropriate, the patient will be told the time and place of the appointment. The patient will be advised to attend 10 minutes earlier than their appointment time to complete a medical questionnaire.

The AP's have full access to the patient's records, (only if the patient gives consent!), and will complete their consultation straight on to the patients medical record.

The AP's will provide advice and information of appropriate care, or in some cases will refer patients directly to other services.

This service is provided in Partnership with Gloucestershire care Services NHS Foundation Trust

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